Genpact, the New York-based professional services firm, has appointed Balkrishan Kalra as its Chief Executive Officer (CEO) following the retirement of ‘Tiger’ Tyagarajan. Kalra, currently serving as the Global Business Leader for financial services, consumer, and healthcare, will officially assume the role on February 9, 2024. With a career spanning over 30 years, Kalra is known for assisting companies in their growth journey, and he has been associated with Genpact since 1999, holding various leadership positions.
Expressing his excitement about the appointment, Kalra highlighted his eagerness to collaborate with the board and leadership team to drive a new phase of growth for Genpact. He emphasized the integration of technology as a key element in unlocking potential for clients, employees, and shareholders.
Genpact Chairman James Madden praised Kalra’s strategic vision and deep understanding of clients and business. Madden stressed the importance of investing in emerging trends and technologies, especially in the realm of advanced analytics and AI-enabled solutions. He stated that Kalra’s expertise aligns perfectly with Genpact’s goals as it enters a new chapter.
In his current role, Kalra leads Genpact’s global transformation efforts across various industries, including banking, capital markets, consumer goods, retail, life sciences, and healthcare. His focus on leveraging technology and AI-enabled solutions has been instrumental in driving the company’s success.
Balkrishan Kalra expressed gratitude for the opportunity, calling Genpact his home for almost his entire career. He conveyed his commitment to leading Genpact into a phase of growth where technology plays a central role in all endeavors.
