The primary objective of the virtual summit is to drive the implementation of the Delhi Declaration, a comprehensive and decisive commitment made by all members during the 18th G20 leaders’ summit held in New Delhi in September. Kant underscored the significance of this declaration, portraying the G20 leaders’ commitment to addressing global challenges ambitiously and inclusively. The virtual summit serves as an opportunity to uphold this commitment and propel concrete actions.

During the closing session of the New Delhi summit on September 10, Prime Minister Modi announced the hosting of a virtual summit. Invitations have been extended to leaders of G20 nations, the chair of the African Union, nine guest countries, and heads of 11 international organizations. Finance Minister Nirmala Sitharaman, addressing the matter earlier, stressed the importance of maintaining momentum on the policy guidance outlined in the New Delhi Declaration through engagement with G20 nations.

India’s G20 presidency, which began on December 1 last year and concludes on November 30, has been characterized by Prime Minister Modi’s call for a fundamental mindset shift for the benefit of humanity. India will continue to be part of the G20 troika, along with Brazil and South Africa, during the Brazilian G20 presidency in 2024. The G20, a forum for international economic cooperation, comprises 19 countries along with the European Union, representing a substantial portion of global GDP, trade, and population. Under India’s presidency, additional guest countries were included, expanding the collaborative efforts to address pressing global issues.

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In response to the meeting, Russia expressed skepticism, questioning whether there is enough understanding of AI’s risks to consider it a source of threats to global stability. The Chinese government emphasized the importance of reflecting the views of developing countries in UN rules concerning AI, aiming to prevent technology from becoming uncontrollable. They advocated for flexibility in international laws and norms to allow countries to establish their own national-level regulations. China also condemned certain developed countries for attempting to achieve technological dominance and creating barriers to technological development in other nations.

A representative from the United States indirectly addressed China’s accusations, cautioning against using AI for censorship or repression, possibly referring to China’s use of technology to surveil ethnic minorities. The meeting was led by UK Foreign Secretary James Cleverly, who advocated for international governance of AI based on principles such as freedom, democracy, human rights, the rule of law, security, property rights protection, and privacy.

The UN Secretary-General proposed the establishment of a UN watchdog as a governing body to regulate, monitor, and enforce AI regulations, akin to existing agencies overseeing aviation, climate, and nuclear energy. The suggested agency would consist of AI experts sharing their knowledge with governments and administrative bodies that may lack technical expertise to address AI threats.

Although diplomats largely endorsed the idea of a global governing mechanism and international rules for AI, a legally binding resolution on this matter remains distant. Despite this, the meeting marked a significant step in addressing the complexities and implications of AI on a global scale.

Sendbird, the global in-app conversations platform powering over 300 million monthly active users across 4000 apps, today announced the launch of its SmartAssistant, a first-of-its-kind, conversational AI solution for marketing, commerce, and customer service. SmartAssistant is a highly flexible AI chatbot for apps that provides high-quality responses to user queries. Whether it’s answering frequently asked questions, offering personalized product recommendations, or troubleshooting order issues, Sendbird’s SmartAssistant ensures helpful and human-like responses throughout the customer journey.

Creating an AI-powered chat app can be remarkably fast and seamless using the Sendbird Chat UIKit. And now, with SmartAssistants being deployable from the Sendbird dashboard, with no coding required, any developer can launch a SmartAssistant proof-of-concept in a few minutes. The Sendbird UIKits are available for iOS, Android, React, and React Native, catering to the needs of all developers embedding conversations in mobile and web applications.

“Organizations are defined by their customer experience, but many are lacking the teams and the tools to differentiate themselves,” said John S. Kim, CEO and Co-founder of Sendbird. “Our SmartAssistant puts the power of generative AI to work, with savvy prompts and guard bands, so that it can become an extension of the team. This allows companies to take service to the next level and provide even higher quality experiences.”

Meet The New (and Most Productive) SmartAssistant

Sendbird’s new SmartAssistant stands out because it combines the fluency of advanced language models with unique knowledge and business insights derived from private data, which is fed to the Large Language Model (LLM). This allows the AI assistant to provide highly relevant answers tailored to prospects’ and customers’ exact needs while maintaining a human-like interaction that prevents users from feeling like they are conversing with a machine. The result is a highly personalized experience that fosters a strong sense of connection.

SmartAssistant is now available on the Sendbird platform to provide value across the entire customer journey. With Sendbird Chat already integrated into thousands of apps across various industries like communities, healthcare, fintech, on-demand services, and e-commerce/marketplaces, Sendbird conversational AI chatbots can significantly enhance the experience of hundreds of millions of users overnight. Currently, Sendbird powers 7+ billion messages monthly for 4,000+ web and mobile apps.